How it works
A compliance review, from intake to audit trail.
Seven ordered steps. One primary action per screen. Every state change is written to an append-only log the regulator can inspect.
Case intake
Cases arrive from your CRM or are created directly. Client, product and adviser details are captured against a stable case ID.
Review triggered
A pre- or post-submission review is scheduled — manually, by rule, or automatically on a workflow event. The reviewer is notified.
Immutable snapshot
Before the reviewer touches anything, Mortevo captures a SHA-256 checksummed snapshot of the case. The review is bound to that snapshot for its lifetime.
Guided review
The reviewer sees the case, the rules being tested (MCOB, Consumer Duty, firm-specific) and the expected evidence — on one screen, with one primary action.
Findings raised
Issues are logged as structured findings — severity, owner, evidence, remediation template — each linked to the specific rule breached.
Remediation & sign-off
Findings are assigned, actioned and closed with evidence. Outcome confirmation requires a valid snapshot and multi-factor authentication.
Audit trail
Every step — assignment, evidence attach, outcome, hold — is written to a hash-chained append-only audit log. The case is now defensible for the retention period.
Ready to walk through it live?
A 20-minute demo covers this end-to-end on a realistic case.